Shipping

Within Canada:

Orders on this website over $100*: free shipping
Orders under $100: $9.95 + tax

All orders to the U.S.: $19.95*

International Shipping: may vary depending on location, please contact us at info@uniformdepot.ca for more details.

Orders are sent via Canada Post

*All costs are in $CAD

 

Delivery Time:

Orders to be shipped out within 14 – 28 business days (Saturday and Sunday excluded)

*Delays caused by the shipping company is not Red Cotton Uniform’s responsibility.

Please note:

-        Your order may arrive separately at different times if certain items are on backorder

-        Not all products online are available at our retail store due to limited space, some are at our warehouses. You can call us at 416-755-6155 or email us at info@uniformdepot.ca to confirm quantities. We will be happy to check the items in store availability for you, and if it’s not available we can provide alternative options.

-        If you are in urgent need of a product please shop in store (if possible) or contact us.

 

Returns and Exchanges (only applicable to online shopping)

Exchange: Please email us at info@uniformdepot.ca within 30 days of receiving your order, make sure to include your order # and name. Let us know which item(s) you are looking to exchange and what you would like to exchange to (include item SKU #, color, size, and quantity). We will not accept any exchanges past 30 days.

Return: Please email us at info@uniformdepot.ca within 7 days of receiving your order, make sure to include your order # and name. Let us know which item(s) you are returning (include SKU #, color, size, and quantity). We will not accept any returns past 7 days.

All items must be in their original condition with any tags and labels still intact in order to be eligible for return or exchange. Items cannot be worn or washed. 

The customer is responsible for sending the item to us, but we will provide free shipping for the item you are exchanging to.

If applicable, you can also do online order exchanges at our store.

If your original order was over $100 and you received free shipping, but your final order after exchange/return is below $100, then a shipping fee of $9.95 + tax will be charged.

If your order is under $100 and was charged shipping, the shipping fee will not be refunded for full returns.

The following items are not available for returns or exchanges:

  1. Undergarments
  2. Disposable products such as gloves, masks, etc.
  3. Garments that have been embroidered, hemmed, printed, or personalized in any way
Toronto Uniform Store